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ADDED VALUE SERVICES
Designed to enhance your application experience
Recommended Services for you
FLEXI APPOINTMENT
Don’t worry about delays and travelling during busy times when booking your appointment – choose flexi
and arrive when it suits you.
EUR 125.00
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FLEXI APPOINTMENT
Even travelling locally right now can be unpredictable and stressful. Make life easier
by booking a flexi appointment. You can arrive at the Visa Application Centre at any time during
opening hours on the day of your appointment, so you can travel at less busy times when it’s
safer and more convenient for you.
Payment: Onsite / Online
SINGLE VISIT PACKAGE
Save time and money with only one trip to our visa centre, and enjoy the security of keeping your
passport with
you throughout your visa application.
*Please note that this service is available to Republic of Ireland based customers only.
EUR 120.00
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SINGLE VISIT PACKAGE
Save time and money with only one trip to our visa centre and enjoy the security of keeping
your
passport with you throughout your visa application.
With our Single Visit Package you only need to visit our visa application centre once to submit
your
application and biometrics. You then keep your passport with you and only need to send it to us
when you
are notified of your visa decision. After that, it is returned to you via our courier service so
there’s
no need to visit the visa centre a second time to collect it. It’s convenient, reduces your
exposure to
groups of people, and saves you time and money as you only need to travel to your nearest centre
once.
If you don’t choose our Single Visit package, a standard visa application requires you to visit
our visa
centre to submit your supporting documents, carry out biometric enrolment, and leave your
passport with
us for submission to UKVI. You’ll then need to return to the centre to collect your passport
when a
decision has been made. Throughout this time, you won’t have your passport for identification
purposes
or to travel elsewhere while you’re waiting for your visa decision to be made.
The safest and most convenient way of applying for your visa is by choosing our Single Visit
Package
today.
* When a decision has been made on your visa application, you will be asked to send your
passport to
TLScontact for your visa to be added.
Please note that this service cannot be combined with any Priority service type.
Please also note that we are unable to provide full or partial refunds for this
servicein
the event that you are not required to send your passport to TLScontact after a visa
decision has been made.
*Please note that this service is available to Republic of Ireland based customers
only.
Payment: Onsite
EUR 120.00
PRIME TIME APPOINTMENT
Can’t come to our visa centre during business hours?
EUR 115.00
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PRIME TIME APPOINTMENT
Can’t come to our visa centre during business hours?
Too busy to come to our Visa Application Centre during opening hours?
Choose a Prime Time Appointment and come outside of normal business hours: we will stay open for
you.
Payment: Onsite / Online
Upgrade your application experience
Added Value Services are entirely optional. Purchasing any of these services
will in no way affect or influence UK Visas and Immigration’s decision on your application.
Assisted Service
Want help scanning and uploading your documents?
Want to make sure that your documents have been scanned and uploaded correctly? No time
to do
this yourself? Get our staff to do this for you when you come to our Visa Application Centre for
your
appointment.
Payment: Onsite / Online
EUR 50.00
Assisted Service Settlement
Your Sponsor needs help uploading documents for Settlement visa?
You want to ensure that your sponsor documents are scanned and uploaded correctly?
No time to do this yourself?
For an additional fee, documents can be sent by you, your sponsor, agent or
representative, by
post to the SCANNING HUB in the UK, along with the Payment Confirmation, Document Checklist and
Declaration. If you purchase this standard service, documents will be scanned in 5 UK working
days
from receipt of the documents at the scanning hub in the UK. Click here to read more.
Payment: Online or via bank transfer
EUR 114.01
Assisted Service Settlement Priority (London Hub only)
Your Sponsor needs help uploading documents for Settlement visa within
24h?
You want to ensure that your sponsor documents are scanned and uploaded correctly?
No time to do this yourself?
For an additional fee, documents can be sent by you, your sponsor, agent or representative, by
post to
the SCANNING HUB in the UK, along with the Payment Confirmation, Document Checklist and
Declaration.
If you purchase this priority scanning service, documents will be scanned within 24
hours from
receipt at the scanning hub in the UK.
Please note – this Added Value Service is not included in the Settlement Priority Visa service
package
and it is not mandatory to purchase this service with the Settlement Priority Visa service.
Click here to read more.
Payment: Online or via bank transfer
EUR 151.65
Keep My Passport
Enjoy the peace of mind of keeping your passport with you while you’re waiting for a visa
decision.
There are many situations where you might
need your passport while you’re waiting for your visa application to be processed. You may need
to
travel elsewhere or need it for ID purposes, or you may just prefer to keep it with you.
By
choosing ‘Keep My Passport’, your access to your passport will not be impacted by any potential
travel
restrictions, and you have the security and reassurance of knowing that you have your passport
with
you if you need it.
Payment: Online / Onsite
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KEEP MY PASSPORT
Enjoy the peace of mind of keeping your passport with you while you’re waiting
for a visa decision.
There are many situations where you might need your passport while you’re
waiting for your visa application to be processed. You may need to travel elsewhere or need
it for ID
purposes, or you may just prefer to keep it with you.
By choosing ‘Keep My
Passport’, your
access to your passport will not be impacted by any potential travel restrictions, and
you have the
security and reassurance of knowing that you have your passport with you if you need
it.
EUR 110.00
Priority Visa Service (Non Settlement)
Get your application decision within 5 working days.
Payment: Online
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PRIORITY VISA SERVICE (NON SETTLEMENT)
You can pay for a Priority Visa service for your visit, work or study application (‘non
settlement’).
This will put your application at the front of the queue at every stage of the
decision-making
process. The cost of this service is in addition to your visa application fee and is
non-refundable if
the visa application is refused, or in exceptional cases, if it takes longer to process.
Using the
Priority Visa service does not guarantee that your application will be successful. All visa
applicants
must meet the requirements of the UK Immigration Rules.
How long does a Priority Visa application take?
UKVI aims to make a decision on your Priority Visa application within 5 working days
from when you submit your biometric information.
However, every application is unique, and if your application is not
straightforward, it may
not be possible to meet this timescale. If this is the case, your application will still be
put at the
front of the queue at every stage of the decision-making process, and UKVI will aim to
process your
application within global customer service standards. Your application may not be
straightforward if
you have:
• been refused a visa for the UK, and/or;
• been refused leave to enter the UK, and/or;
• been deported, removed, or otherwise
required to leave
the UK, and/or;
• overstayed a period of leave in the UK,
and/or;
• had leave to remain in the UK curtailed by
the Home
Office, and/or;
• been refused leave to remain in the UK by
the Home
Office, and/or;
• been refused a visa for Australia, Canada,
New
Zealand, the United States of America, or the Schengen countries, and/or;
• you have been interviewed, detained, or
prosecuted by
the police for any offence in the UK or elsewhere, and/or;
• you have an unspent criminal conviction in
any
country, and/or;
• you have committed a criminal offence in any
country.
If you fall into one of these categories, you may not want to use the Priority Visa
service, as UKVI
may be unable to process your application within the 5-day timescale.
Who can use this service?
All customers may apply for the Priority Visa service apart from applicants who
are applying
for visas to visit other Commonwealth countries, British Overseas Territories, and Crown
Dependencies
(the Channel Islands and the Isle of Man), ECAA and EEA applications.
If you are
applying for an EEA family permit or an EUSS family permit you will get a decision as soon as
possible after attending your appointment at the visa application
centre.
EUR 602.98
Priority Visa Service (Settlement)
Get your application decision within 30 working days.
Payment: Online
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PRIORITY VISA SERVICE (SETTLEMENT)
You can pay for a Priority Visa service which puts your family migration / settlement
application at
the front of the queue at every stage of the decision-making process. The cost of this
service is in
addition to your visa application fee and is non-refundable if the visa application is
refused, or in
exceptional cases, takes longer to process. Using the Priority Visa service does not imply
or
guarantee that your application will be successful. All visa applicants must meet the
requirements of
the UK
How long does a Priority Visa (family migration / settlement) application take?
UKVI aims to make a decision on your Priority Visa (family migration / settlement)
application within 30 working days from when you submit your biometric information.
However, every application is unique, and if your application is not
straightforward, it may
not be possible to meet this timescale.
If this is the case, your application will still be put at the front of the queue at
every
stage of the decision-making process, and UKVI will aim to process your application within
global
customer service standards. Your application may not be straightforward if you have:
• been refused a visa for the UK, and/or;
• been refused leave to enter the UK, and/or;
• been deported, removed, or otherwise
required to leave
the UK, and/or;
• overstayed a period of leave in the UK,
and/or;
• had leave to remain in the UK curtailed by
the Home
Office, and/or;
• been refused leave to remain in the UK by
the Home
Office, and/or;
• been refused a visa for Australia, Canada,
New
Zealand, the United States of America, or the Schengen countries, and/or;
• you have been interviewed, detained, or
prosecuted by
the police for any offence in the UK or elsewhere, and/or;
• you have an unspent criminal conviction in
any
country, and/or;
• you have committed a criminal offence in any
country.
If you fall into one of these categories, you may not want to use the Priority Visa
service, as UKVI
may be unable to process your application within the 30-day timescale.
Who can use this service?
All customers applying to live permanently (‘settle’) in the UK under family
migration routes,
and where a full settlement visa fee is payable. ECAA and EEA applications are not
eligible for this
service.
Important: Please note that you should not purchase this service
in conjunction
with the Priority Visa Service (non settlement), you must choose one OR the other
according to your
visa type.
EUR 602.98
Express Courier Return
Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to
you by
courier.
If you’d prefer not to travel back to the Visa Application Centre to collect your
passport when
your application has been considered, choose Express Courier return for the ultimate in social
distancing. As soon as your passport can be returned to you we’ll send it directly to the
address of
your choice* using a trusted and secure courier service, so you don’t need to travel to collect
it.
Payment: Onsite
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EXPRESS COURIER RETURN
Avoid unnecessary travel, save time, and avoid the crowds by having
your passport returned to you by courier.
If you’d prefer not to travel back to the Visa Application Centre to
collect your passport when your application has been considered, choose Express Courier
return
for
the ultimate in social distancing. As soon as your passport can be returned to you
we’ll
send it
directly to the address of your choice* using a trusted and secure courier service, so you
don’t
need
to travel to collect it.
If you have previously purchased this service and need to change the courier delivery
address you
provided at the time of submitting your application at our centre, address changes are
permitted in
certain circumstances**. Please log into your account for further details on how to request
a change
of return address and pay for this service.
*In certain locations this is limited to within the country in which you applied.
**Fees apply for delivery address changes requested after the submission of your
application.
Requests for a change of delivery address may be rejected if documents are already in
transit.
Payment: Onsite
EUR 33.00 (1 passport) EUR 85.00 (up to 3 passports) EUR 120.00 (up to 4 passports) EUR 130.00 (up to 5 passports)
EUR 33.00
Express Courier Return (International)
Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to
you
by courier.
If you’d prefer not to travel back to the Visa Application Centre to collect your
passport
when your application has been considered, choose Express Courier return for the ultimate in
social
distancing. As soon as your passport can be returned to you we’ll send it directly to the
address of
your choice* using a trusted and secure courier service, so you don’t need to travel to collect
it.
If you have previously purchased this service and need to change the courier delivery
address you provided at the time of submitting your application at our centre, address changes
are permitted in certain circumstances**. Please log into your account for further details on
how to request a change of return address and pay for this service.
*In certain locations this is limited to within the country in which you applied.
**Fees apply for delivery address changes requested after the submission of your application.
Requests for a change of delivery address may be rejected if documents are already in transit.
Payment: Onsite / Online
EUR 80.00
Travel Services
Travel Insurance
A comprehensive range of travel insurance products to give you peace of mind at any
budget.
Payment: Online
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Travel Insurance
A comprehensive range of travel insurance products to give you peace of mind at any
budget.
When preparing for a trip, choosing the right travel insurance can provide reassurance that
you are ready for any eventuality. Travel insurance provides the best protection to help you
deal with any unforeseen events while you are away. Depending on the policy you choose, you
can be protected from incurring costs associated with emergency healthcare and medical
repatriation, unexpected quarantine, air ticket cancellation, and the loss or theft of
luggage, papers, and more.
TLScontact partner with Insurté, a registered Insurance Broker, who provides compliant and
cost-effective travel insurance from leading international companies.
Want an immediate alert when your passport is available for collection?
Would you like to be notified immediately
once we receive your passport?
We will send you an SMS so that you can pick it up the same day.
Payment: Onsite / Online
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SMS NOTIFICATION
Want an immediate alert when your passport is available for collection?
Would you like to be notified immediately once we receive your passport?
We will send you an SMS so that you can pick it up the same day.
EUR 2.00
Photocopy
Need photocopies of your supporting documents?
Do you need to photocopy supporting documents for your application?
A photocopy machine is at your disposal in our Visa Application Centre.
Payment: Onsite
EUR 0.50
Printing
No time to print your documents before coming to our centre?
Don’t worry about printing your documents before coming to our Visa Application Centre.
Our printing service is available to help you complete your application with the right
supporting
documents.