Added Value Services

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Added Value Services

ADDED VALUE SERVICES

Designed to enhance your application experience

Upgrade your application experience

Added Value Services are entirely optional. Purchasing any of these services will in no way affect or influence UK Visas and Immigration’s decision on your application.

	Assisted Service Want help scanning and uploading your documents? Want to make sure that your documents have been scanned and uploaded correctly? No time to do this yourself? Get our staff to do this for you when you come to our Visa Application Centre for your appointment. Payment: Online	EUR 50.00
	Extended Passback Hours Can’t collect your passport during business hours? No time to collect your passport during the day? We will open our passback service for you outside of regular business hours, so that you can collect it at a more convenient time.* Check opening times with your local TLScontact visa centre. Payment:* Online	EUR 10.00
	Assisted Service Settlement Your Sponsor needs help uploading documents for Settlement visa? You want to ensure that your sponsor documents are scanned and uploaded correctly? No time to do this yourself? For an additional fee, documents can be sent by you, your sponsor, agent or representative, by post to the SCANNING HUB in the UK, along with the Payment Confirmation, Document Checklist and Declaration. If you purchase this standard service, documents will be scanned in 5 UK working days from receipt of the documents at the scanning hub in the UK. Click here to read more. Payment: Online	EUR 180.50
	Assisted Service Settlement Priority (London Hub only) Your Sponsor needs help uploading documents for Settlement visa within 24h? You want to ensure that your sponsor documents are scanned and uploaded correctly? No time to do this yourself? For an additional fee, documents can be sent by you, your sponsor, agent or representative, by post to the SCANNING HUB in the UK, along with the Payment Confirmation, Document Checklist and Declaration. If you purchase this priority scanning service, documents will be scanned within 24 hours from receipt at the scanning hub in the UK. Please note – this Added Value Service is not included in the Settlement Priority Visa service package and it is not mandatory to purchase this service with the Settlement Priority Visa service. Click here to read more. Payment: Online	EUR 252.69
	Form Filling Assistance Need help completing your on-line application form? Are you unsure how to answer certain questions in the online application form? Do you have any questions about the information required for your application? No problem: our experienced staff can guide you in this process. Payment: Online	EUR 50.00
	Online Payment Assistance Need assistance with your online payment? Do you need assistance processing your online registration payment? Get support from the experienced staff at our Visa Application Centre to finalize your registration. Payment: Online	EUR 5.00
	Keep My Passport Enjoy the peace of mind of keeping your passport with you while you’re waiting for a visa decision. There are many situations where you might need your passport while you’re waiting for your visa application to be processed. You may need to travel elsewhere or need it for ID purposes, or you may just prefer to keep it with you. By choosing ‘Keep My Passport’, your access to your passport will not be impacted by any potential travel restrictions, and you have the security and reassurance of knowing that you have your passport with you if you need it. When a decision has been made on your visa application, you will be asked to send your passport to TLScontact, for your visa to be added. We strongly advise you to send your passport to us by registered or certified mail. Payment: Online × KEEP MY PASSPORT Enjoy the peace of mind of keeping your passport with you while you’re waiting for a visa decision. There are many situations where you might need your passport while you’re waiting for your visa application to be processed. You may need to travel elsewhere or need it for ID purposes, or you may just prefer to keep it with you. By choosing ‘Keep My Passport’, your access to your passport will not be impacted by any potential travel restrictions, and you have the security and reassurance of knowing that you have your passport with you if you need it. If you combine it with Express Courier Return, you will not need to return to our Visa Application Centre a second time, reducing the number of trips you need to make.	EUR 110.00
	Flexi Appointment Don’t worry about delays and travelling during busy times when booking your appointment – choose flexi and arrive when it suits you. Even travelling locally right now can be unpredictable and stressful. Make life easier by booking a flexi appointment. You can arrive at the Visa Application Centre at any time during opening hours on the day of your appointment, so you can travel at less busy times when it’s safer and more convenient for you. Payment: Online	EUR 90.00
	Prime Time Appointment Can’t come to our visa centre during business hours? Payment: Online × PRIME TIME APPOINTMENT Can’t come to our visa centre during business hours? Too busy to come to our Visa Application Centre during opening hours? Choose a Prime Time Appointment and come outside of normal business hours: we will stay open for you.	EUR 90.00
	Priority visa service - non settlement (service offered by UKVI) Get your application decision within 5 working days. Payment: Online × Priority visa service - non settlement (service offered by UKVI) You can pay for a Priority Visa service for your visit, work or study application (‘non settlement’). This will put your application at the front of the queue at every stage of the decision-making process. The cost of this service is in addition to your visa application fee and is non-refundable if the visa application is refused, or in exceptional cases, if it takes longer to process. Using the Priority Visa service does not guarantee that your application will be successful. All visa applicants must meet the requirements of the UK Immigration Rules. This service is provided directly by UK Visas & Immigration (UKVI). TLScontact act only as a payment processor on behalf of UKVI and therefore TLScontact can not accept any liability or claims related to the provision of this service. Please refer to the UK Visas & Immigration (UKVI) conditions of service for further details, and address any questions or concerns to UKVI directly by contacting them using this link. How long does a Priority Visa application take? UKVI aims to make a decision on your Priority Visa application within 5 working days from when you submit your biometric information. However, every application is unique, and if your application is not straightforward, it may not be possible to meet this timescale. If this is the case, your application will still be put at the front of the queue at every stage of the decision-making process, and UKVI will aim to process your application within global customer service standards. Your application may not be straightforward if you have: • been refused a visa for the UK, and/or; • been refused leave to enter the UK, and/or; • been deported, removed, or otherwise required to leave the UK, and/or; • overstayed a period of leave in the UK, and/or; • had leave to remain in the UK curtailed by the Home Office, and/or; • been refused leave to remain in the UK by the Home Office, and/or; • been refused a visa for Australia, Canada, New Zealand, the United States of America, or the Schengen countries, and/or; • you have been interviewed, detained, or prosecuted by the police for any offence in the UK or elsewhere, and/or; • you have an unspent criminal conviction in any country, and/or; • you have committed a criminal offence in any country. If you fall into one of these categories, you may not want to use the Priority Visa service, as UKVI may be unable to process your application within the 5-day timescale. Who can use this service? All customers may apply for the Priority Visa service apart from applicants who are applying for visas to visit other Commonwealth countries, British Overseas Territories, and Crown Dependencies (the Channel Islands and the Isle of Man), ECAA and EEA applications. If you are applying for an EEA family permit or an EUSS family permit you will get a decision as soon as possible after attending your appointment at the visa application centre.	EUR 623.71
	Priority visa service - settlement (service offered by UKVI) Get your application decision within 30 working days. Payment: Online × Priority visa service - settlement (service offered by UKVI) You can pay for a Priority Visa service which puts your family migration / settlement application at the front of the queue at every stage of the decision-making process. The cost of this service is in addition to your visa application fee and is non-refundable if the visa application is refused, or in exceptional cases, takes longer to process. Using the Priority Visa service does not imply or guarantee that your application will be successful. All visa applicants must meet the requirements of the UK. This service is provided directly by UK Visas & Immigration (UKVI). TLScontact act only as a payment processor on behalf of UKVI and therefore TLScontact can not accept any liability or claims related to the provision of this service. Please refer to the UK Visas & Immigration (UKVI) conditions of service for further details, and address any questions or concerns to UKVI directly by contacting them using this link. How long does a Priority Visa (family migration / settlement) application take? UKVI aims to make a decision on your Priority Visa (family migration / settlement) application within 30 working days from when you submit your biometric information. However, every application is unique, and if your application is not straightforward, it may not be possible to meet this timescale. If this is the case, your application will still be put at the front of the queue at every stage of the decision-making process, and UKVI will aim to process your application within global customer service standards. Your application may not be straightforward if you have: • been refused a visa for the UK, and/or; • been refused leave to enter the UK, and/or; • been deported, removed, or otherwise required to leave the UK, and/or; • overstayed a period of leave in the UK, and/or; • had leave to remain in the UK curtailed by the Home Office, and/or; • been refused leave to remain in the UK by the Home Office, and/or; • been refused a visa for Australia, Canada, New Zealand, the United States of America, or the Schengen countries, and/or; • you have been interviewed, detained, or prosecuted by the police for any offence in the UK or elsewhere, and/or; • you have an unspent criminal conviction in any country, and/or; • you have committed a criminal offence in any country. If you fall into one of these categories, you may not want to use the Priority Visa service, as UKVI may be unable to process your application within the 30-day timescale. Who can use this service? All customers applying to live permanently (‘settle’) in the UK under family migration routes, and where a full settlement visa fee is payable. ECAA and EEA applications are not eligible for this service. Important: Please note that you should not purchase this service in conjunction with the Priority Visa Service (non settlement), you must choose one OR the other according to your visa type.	EUR 623.71
	Express Courier Return Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier. If you’d prefer not to travel back to the Visa Application Centre to collect your passport when your application has been considered, choose Express Courier return for the ultimate in social distancing. As soon as your passport can be returned to you we’ll send it directly to the address of your choice* using a trusted and secure courier service, so you don’t need to travel to collect it. In certain locations this is limited to within the country in which you applied. Payment:* Online	EUR 40.00 (In Poland) EUR 80.00 (International)

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