Added Value Services are entirely optional. Purchasing any of these services will in no way affect or influence UK Visas and Immigration’s decision on your application.
Prime Time Appointment
Can’t come to our visa centre during business hours?
Too busy to come to our Visa Application Centre during opening hours?
Choose a Prime Time Appointment and come outside of normal business hours: we will stay open for you.
Payment: Online / Onsite
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PRIME TIME APPOINTMENT
Can’t come to our visa centre during business hours?
Too busy to come to our Visa Application Centre during opening hours?
Choose a Prime Time Appointment and come outside of normal business hours: we will stay open for you.
EUR 138.00
Assisted Service
Want help scanning and uploading your documents?
Want to make sure that your documents have been scanned and uploaded correctly? No time to do
this yourself? Get our staff to do this for you when you come to our Visa Application Centre for your
appointment.
Payment: Online
EUR 55.00
Assisted Service Settlement
Your Sponsor needs help uploading documents for Settlement visa?
You want to ensure that your sponsor documents are scanned and uploaded correctly?
No time to do this yourself?
For an additional fee, get our staff to do this for you when you come to our Visa Application Centre for your appointment.
Payment: Online or via bank transfer
EUR 174.52
Keep My Passport
Enjoy the peace of mind of keeping your passport with you while you’re waiting for a visa decision.
There are many situations where you might need your passport while you’re waiting for your visa application to be processed. You may need to travel elsewhere or need it for ID purposes, or you may just prefer to keep it with you.
By choosing ‘Keep My Passport’, your access to your passport will not be impacted by any potential travel restrictions, and you have the security and reassurance of knowing that you have your passport with you if you need it.
When a decision has been made on your visa application, you will be asked to send your passport to TLScontact, for your visa to be added. We strongly advise you to send your passport to us by registered or certified mail.
Payment: Online
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KEEP MY PASSPORT
Enjoy the peace of mind of keeping your passport with you while you’re waiting for a visa decision.
There are many situations where you might need your passport while you’re waiting for your visa application to be processed. You may need to travel elsewhere or need it for ID purposes, or you may just prefer to keep it with you.
By choosing ‘Keep My Passport’, your access to your passport will not be impacted by any potential travel restrictions, and you have the security and reassurance of knowing that you have your passport with you if you need it.
When a decision has been made on your visa application, you will be asked to send your passport to TLScontact, for your visa to be added. We strongly advise you to send your passport to us by registered or certified mail.
EUR 120.00
Flexi Appointment
Don’t worry about delays and travelling during busy times when booking your appointment – choose
flexi and arrive when it suits you.
Even travelling locally right now can be
unpredictable and stressful. Make life easier by booking a flexi appointment. You can arrive at the
Visa Application Centre at any time during opening hours on the day of your appointment, so you can
travel at less busy times when it’s safer and more convenient for you.
Payment: Online
EUR 140.00
Priority visa service - non settlement (service offered by UKVI)
Get your application decision within 5 working days.
Payment: Online
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Priority visa service - non settlement (service offered by UKVI)
You can pay for a Priority Visa service for your visit, work or study application (‘non settlement’).
This will put your application at the front of the queue at every stage of the decision-making
process. The cost of this service is in addition to your visa application fee and is non-refundable if
the visa application is refused, or in exceptional cases, if it takes longer to process. Using the
Priority Visa service does not guarantee that your application will be successful. All visa applicants
must meet the requirements of the UK Immigration Rules.
This service is provided directly by UK Visas & Immigration (UKVI). TLScontact act only as a payment processor on behalf of UKVI and therefore TLScontact can not accept any liability or claims related to the provision of this service. Please refer to the UK Visas & Immigration (UKVI) conditions of service for further details, and address any questions or concerns to UKVI directly by contacting them using this link.
How long does a Priority Visa application take?
UKVI aims to make a decision on your Priority Visa application within 5 working days from when you submit your biometric information.
However, every application is unique, and if your application is not straightforward, it may
not be possible to meet this timescale. If this is the case, your application will still be put at the
front of the queue at every stage of the decision-making process, and UKVI will aim to process your
application within global customer service standards. Your application may not be straightforward if
you have:
• been refused a visa for the UK, and/or;
• been refused leave to enter the UK, and/or;
• been deported, removed, or otherwise required to leave
the UK, and/or;
• overstayed a period of leave in the UK, and/or;
• had leave to remain in the UK curtailed by the Home
Office, and/or;
• been refused leave to remain in the UK by the Home
Office, and/or;
• been refused a visa for Australia, Canada, New
Zealand, the United States of America, or the Schengen countries, and/or;
• you have been interviewed, detained, or prosecuted by
the police for any offence in the UK or elsewhere, and/or;
• you have an unspent criminal conviction in any
country, and/or;
• you have committed a criminal offence in any
country.
If you fall into one of these categories, you may not want to use the Priority Visa service, as UKVI
may be unable to process your application within the 5-day timescale.
Who can use this service?
All customers may apply for the Priority Visa service apart from applicants who are applying
for visas to visit other Commonwealth countries, British Overseas Territories, and Crown Dependencies
(the Channel Islands and the Isle of Man), ECAA and EEA applications.
If you are applying for an EEA family permit or an EUSS family permit you will get a decision as soon as possible after attending your appointment at the visa application centre.
EUR 619.13
Priority visa service - settlement (service offered by UKVI)
Get your application decision within 30 working days.
Payment: Online
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Priority visa service - settlement (service offered by UKVI)
You can pay for a Priority Visa service which puts your family migration / settlement application at
the front of the queue at every stage of the decision-making process. The cost of this service is in
addition to your visa application fee and is non-refundable if the visa application is refused, or in
exceptional cases, takes longer to process. Using the Priority Visa service does not imply or
guarantee that your application will be successful. All visa applicants must meet the requirements of
the UK.
This service is provided directly by UK Visas & Immigration (UKVI). TLScontact act only as a payment processor on behalf of UKVI and therefore TLScontact can not accept any liability or claims related to the provision of this service. Please refer to the UK Visas & Immigration (UKVI) conditions of service for further details, and address any questions or concerns to UKVI directly by contacting them using this link.
How long does a Priority Visa (family migration / settlement) application take?
UKVI aims to make a decision on your Priority Visa (family migration / settlement) application within 30 working days from when you submit your biometric information.
However, every application is unique, and if your application is not straightforward, it may
not be possible to meet this timescale.
If this is the case, your application will still be put at the front of the queue at every
stage of the decision-making process, and UKVI will aim to process your application within global
customer service standards. Your application may not be straightforward if you have:
• been refused a visa for the UK, and/or;
• been refused leave to enter the UK, and/or;
• been deported, removed, or otherwise required to leave
the UK, and/or;
• overstayed a period of leave in the UK, and/or;
• had leave to remain in the UK curtailed by the Home
Office, and/or;
• been refused leave to remain in the UK by the Home
Office, and/or;
• been refused a visa for Australia, Canada, New
Zealand, the United States of America, or the Schengen countries, and/or;
• you have been interviewed, detained, or prosecuted by
the police for any offence in the UK or elsewhere, and/or;
• you have an unspent criminal conviction in any
country, and/or;
• you have committed a criminal offence in any
country.
If you fall into one of these categories, you may not want to use the Priority Visa service, as UKVI
may be unable to process your application within the 30-day timescale.
Who can use this service?
All customers applying to live permanently (‘settle’) in the UK under family migration routes,
and where a full settlement visa fee is payable. ECAA and EEA applications are not eligible for this
service.
Important: Please note that you should not purchase this service in conjunction
with the Priority Visa Service (non settlement), you must choose one OR the other according to your
visa type.
EUR 619.13
Travel Services
Global Rescue Membership
TLScontact is a Global Rescue Safe Travel Partner
Global Rescue provides the ultimate in reassurance for travellers in an uncertain world.
Payment: Online
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Global Rescue Membership
TLScontact is a Global Rescue Safe Travel Partner
TLScontact is committed to supporting your travel experience, from when you first apply for your visa right through to your safe return home. That’s why we are a Global Rescue Safe Travel Partner.
Global Rescue is a leader in the travel services industry, providing medical and security advisory and evacuation services to travellers around the world. With operations centres staffed 24/7/365 by experienced personnel, you’ll always speak to an expert on the first call to help you get the care you need.