ADDED VALUE SERVICES

Designed to enhance your application experience

Recommended Services for you

Premium Lounge

PREMIUM LOUNGE

Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues.

GBP 89.00 / KES 17,800.00

Express Courier Return

EXPRESS COURIER RETURN

Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier.

GBP 14.95 / KES 2,990.00

Prime Time Appointment

PRIME TIME APPOINTMENT

Can’t come to our visa centre during business hours?

GBP 87.00 / KES 17,400.00



Upgrade your application experience

Added Value Services are entirely optional. Purchasing any of these services will in no way affect or influence UK Visas and Immigration’s decision on your application.

Assisted Service

Assisted Service

Want help scanning and uploading your documents?

Want to make sure that your documents have been scanned and uploaded correctly? No time to do this yourself? Get our staff to do this for you when you come to our Visa Application Centre for your appointment.

Payment: Online / Onsite

GBP 27.84 / KES 5,442.00
Assisted Service Settlement

Assisted Service Settlement

Your Sponsor needs help uploading documents for Settlement visa?

You want to ensure that your sponsor documents are scanned and uploaded correctly? No time to do this yourself?

For an additional fee, documents can be sent by you, your sponsor, agent or representative, by post to the SCANNING HUB in the UK, along with the Payment Confirmation, Document Checklist and Declaration. If you purchase this standard service, documents will be scanned in 5 UK working days from receipt of the documents at the scanning hub in the UK. Click here to read more.

Payment: Online / Onsite

GBP 27.00 / KES 5,442.00
Assisted Service Settlment Priority

Assisted Service Settlement Priority (London Hub only)

Your Sponsor needs help uploading documents for Settlement visa within 24h?

You want to ensure that your sponsor documents are scanned and uploaded correctly? No time to do this yourself? For an additional fee, documents can be sent by you, your sponsor, agent or representative, by post to the SCANNING HUB in the UK, along with the Payment Confirmation, Document Checklist and Declaration.

If you purchase this priority scanning service, documents will be scanned within 24 hours from receipt at the scanning hub in the UK. Please note – this Added Value Service is not included in the Settlement Priority Visa service package and it is not mandatory to purchase this service with the Settlement Priority Visa service. Click here to read more.

Payment: Online or via bank transfer

GBP 116.00 / KES 23,200.00
Flexi Appointment

Flexi Appointment

Don’t worry about delays and travelling during busy times when booking your appointment – choose flexi and arrive when it suits you.

Even travelling locally right now can be unpredictable and stressful. Make life easier by booking a flexi appointment. You can arrive at the Visa Application Centre at any time during opening hours on the day of your appointment, so you can travel at less busy times when it’s safer and more convenient for you.

Payment: Online / Onsite


GBP 70.00 / KES 14,000.00
Prime Time Weekend

Prime time Weekend

Can’t come to our visa centre during business hours?

Choose Prime Time Weekend and come outside of normal business hours: we will stay open for you.


Payment: Online / Onsite

GBP 87.00 / KES 17,400.00
Keep My Passport

Keep My Passport

Enjoy the peace of mind of keeping your passport with you while you’re waiting for a visa decision.

There are many situations where you might need your passport while you’re waiting for your visa application to be processed. You may need to travel elsewhere or need it for ID purposes, or you may just prefer to keep it with you.

By choosing ‘Keep My Passport’, your access to your passport will not be impacted by any potential travel restrictions, and you have the security and reassurance of knowing that you have your passport with you if you need it.

When a decision has been made on your visa application, you will be asked to submit your passport to TLScontact, for your visa to be added.

Payment: Online / Onsite


GBP 58.65 / KES 11,730.00
Express Courier Return (international)

Express Courier Return (international)

Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier.

Payment: Online / Onsite


GBP 50.00 / KES 10,000.00
Priority Visa Service (Non Settlement)

Priority visa service - non settlement (service offered by UKVI)

Get your application decision within 5 working days.

Payment: Online

GBP 500.00

Priority visa settlement

Priority visa service - settlement (service offered by UKVI)

Get your application decision within 30 working days.

Payment: Online


GBP 500.00
Super Priority Visa

Super priority service (service offered by UKVI)

Get your application decision by end of the next working day. Specific time slots apply.

Payment: Online


GBP 1,000.00

Form Filling Assistance

Form Filling Assistance

Need help completing your on-line application form?

Are you unsure how to answer certain questions in the online application form?

Do you have any questions about the information required for your application?

No problem: our experienced staff can guide you in this process.

Payment:Onsite


KES 9,120.00
On Demand Mobile Visa Service

Apply Anywhere

Can't come to us? We'll come to you! If you have a busy schedule or trouble getting to our centre, we can come to a location of your choice to process your application.

Payment: Bank transfer

On demand
Group Service

Group Service

All members of your group can apply at same time.

The Visa Application Centre will arrange Group Appointment Service bookings for organisations, companies, tour operators and large families who want to apply at the same time at the Visa Application Centre but they have been unable to coordinate appointments online. This service also includes preliminary bundling of passports, saving time to the group leader when picking up ready applications. To arrange for the group appointment, please speak to one of the staff members in the Visa Application Centre or contact us via the Feedback and Complaints section.

Please note:
Only people traveling together are considered a group;
Group appointments have to be scheduled at least 1 working day in advance, subject to availability;
This service does not guarantee that all applications will return on the same day as each application is treated separately.

Payment: Onsite

GBP 30.00 / KES 6,000.00

Travel Services

Global Rescue Membership

Global Rescue Membership

TLScontact is a Global Rescue Safe Travel Partner

Global Rescue provides the ultimate in reassurance for travellers in an uncertain world.

Payment: Online


Get a quote

Other Services

SMS Notification

SMS Notification

Want an immediate alert when your passport is available for collection?

Would you like to be notified immediately once we receive your passport?
We will send you an SMS so that you can pick it up the same day.

Payment: Online / Onsite


GBP 1.90 / KES 380.00
Printing

Printing

No time to print your documents before coming to our centre?


Don’t worry about printing your documents before coming to our Visa Application Centre.
Our printing service is available to help you complete your application with the right supporting documents.

Payment: Onsite

KES 40.00
Passport Photos

Passport Photos

Don’t have a passport photo for your application?

Don’t worry if you don’t have a suitable photo for your visa application!

A photo machine is at your disposal in our Visa Application Centre, allowing you to provide a fully compliant passport photo to support your application.

Payment: Onsite

KES 532.00