Service Standard

⚠ TEMPORARY SUSPENSION OF SUPER PRIORITY VISA SERVICE: Please note that the Super Priority Visa service will be suspended on September 10-11, 2024, due to a scheduled change in UKVI internal systems. The Priority Visa service will be available as usual, but there may be a slight delay in processing during this period. Both services are expected to resume as normal from September 12th onwards.

SERVICE STANDARD

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TLScontact designed a variety of services to enhance your visa application experience. Upgrade your visa application experience by using one of TLScontact and/or UKVI services.

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Service Standard

TLScontact is dedicated to delivering the best customer service, on behalf of UK Visas and Immigration. Find out more.

UK Visas and Immigration is responsible for decisions made about who can enter the UK and who can stay there. If your application to come to the UK is straightforward (if a decision can be made without asking you for more information, for instance) it will be decided within UK Visas and Immigration’s processing times. Find out more about their Customer Service Standards.