âš  WEBSITE MAINTENANCE ON 27 MARCH: Our websites and online services for UK visa applications will be unavailable between 1am and 4am UK time on 27 March 2024, for routine maintenance.

SERVICE STANDARD

Upgrade your
visa application experience

TLScontact designed a variety of services to enhance your visa application experience. Upgrade your visa application experience by using one of TLScontact and/or UKVI services.


ALL OUR SERVICES

Service Standard

TLScontact is dedicated to delivering the best customer service, on behalf of UK Visas and Immigration. Find out more.

UK Visas and Immigration is responsible for decisions made about who can enter the UK and who can stay there. If your application to come to the UK is straightforward (if a decision can be made without asking you for more information, for instance) it will be decided within UK Visas and Immigration’s processing times. Find out more about their Customer Service Standards.