Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues.
GBP 89.00
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PREMIUM LOUNGE
Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues.
Upgrading to our Premium Lounge gives you the space and comfort to submit your visa application in an exclusive environment without queues, and at a safe distance from other applicants.
You’ll enjoy privacy and a selection of complimentary refreshments while receiving one-to-one assistance and support from one of our experienced agents. Upgrade to Premium Lounge today to experience the ultimate in comfort and peace of mind.
Payment: Online
FLEXI APPOINTMENT
Don’t worry about delays and travelling during busy times when booking your appointment – choose flexi and arrive when it suits you.
GBP 89.00
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FLEXI APPOINTMENT
Don’t worry about delays and travelling during busy times when booking your appointment – choose flexi and arrive when it suits you.
Even travelling locally right now can be unpredictable and stressful. Make life easier by booking a flexi appointment. You can arrive at the Visa Application Centre at any time during opening hours on the day of your appointment, so you can travel at less busy times when it’s safer and more convenient for you..
Payment: Online
FORM FILLING ASSISTANCE
Need help completing your on-line application form?
GBP 25.00
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FORM FILLING ASSISTANCE
Need help completing your on-line application form?
Are you unsure how to answer certain questions in the online application form?
Do you have any questions about the information required for your application?
No problem: our experienced staff can guide you in this process.
Payment: Online
GBP 50.00
Upgrade your application experience
Added Value Services are entirely optional. Purchasing any of these services will in no way affect or influence UK Visas and Immigration’s decision on your application.
Assisted Service
Want help scanning and uploading your documents?
Want to make sure that your documents have been scanned and uploaded correctly? No time to do this yourself? Get our staff to do this for you when you come to our Visa Application Centre for your appointment.
Payment: Online
GBP 28.00
Assisted Service Settlement
Your Sponsor needs help uploading documents for Settlement visa?
You want to ensure that your sponsor documents are scanned and uploaded correctly?
No time to do this yourself?
For an additional fee, documents can be sent by you, your sponsor, agent or representative, by post to the SCANNING HUB in the UK, along with the Payment Confirmation, Document Checklist and Declaration. If you purchase this standard service, documents will be scanned in 5 UK working days from receipt of the documents at the scanning hub in the UK. Click here to read more.
Payment: Online or via bank transfer
GBP 90.00
Assisted Service Settlement Priority (London Hub only)
Your Sponsor needs help uploading documents for Settlement visa within 24h?
You want to ensure that your sponsor documents are scanned and uploaded correctly?
No time to do this yourself?
For an additional fee, documents can be sent by you, your sponsor, agent or representative, by post to the SCANNING HUB in the UK, along with the Payment Confirmation, Document Checklist and Declaration.
If you purchase this priority scanning service, documents will be scanned within 24 hours from receipt at the scanning hub in the UK.
Please note – this Added Value Service is not included in the Settlement Priority Visa service package and it is not mandatory to purchase this service with the Settlement Priority Visa service. Click here to read more.
Payment: Online or via bank transfer
GBP 120.00
Keep My Passport
Enjoy the peace of mind of keeping your passport with you while you’re waiting for a visa decision.
There are many situations where you might need your passport while you’re waiting for your visa application to be processed. You may need to travel elsewhere or need it for ID purposes, or you may just prefer to keep it with you.
By choosing ‘Keep My Passport’, your access to your passport will not be impacted by any potential travel restrictions, and you have the security and reassurance of knowing that you have your passport with you if you need it.
When a decision has been made on your visa application, you will be asked to submit your passport to TLScontact, for your visa to be added.
Payment: Online
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KEEP MY PASSPORT
Enjoy the peace of mind of keeping your passport with you while you’re waiting for a visa decision.
There are many situations where you might need your passport while you’re waiting for your visa application to be processed. You may need to travel elsewhere or need it for ID purposes, or you may just prefer to keep it with you.
By choosing ‘Keep My Passport’, your access to your passport will not be impacted by any potential travel restrictions, and you have the security and reassurance of knowing that you have your passport with you if you need it.
When a decision has been made on your visa application, you will be asked to submit your passport to TLScontact, for your visa to be added.
GBP 58.65
Online Payment Assistance
Need assistance with your online payment?
Do you need assistance processing your online registration payment?
Get support from the experienced staff at our Visa Application Centre to finalize your registration.
Payment: Online
GBP 40.00
Group Service
All members of your group can apply at same time. The Visa Application Centre will arrange Group Appointment Service bookings for organisations, companies, tour operators and large families who want to apply at the same time at the Visa Application Centre but they have been unable to coordinate appointments online. This service also includes preliminary bundling of passports, saving time to the group leader when picking up ready applications. To arrange for the group appointment, please speak to one of the staff members in the Visa Application Centre or contact us via the Feedback and Complaints section.
Please note:
Only people traveling together are considered a group;
Group appointments have to be scheduled at least 1 working day in advance, subject to availability;
This service does not guarantee that all applications will return on the same day as each application is treated separately.
Payment: Online
GBP 50.00
Application and Documents Checks
Get support by experienced Visa Application Centre staff to indicate missing mandatorily required documents.
This service can be purchased once applicants have filled in and printed the Visa Application Form from Visa4UK, in order to have the form checked by TLScontact prior to sending to UKVI for processing.
TLScontact staff are unable to provide advice on what to put on the form, however, the Application and Document Checks service consist of checking that all the questions have been answered, and that required mandatory documents have been submitted.
If TLScontact find that there are missing documents, customers will have the option to submit these by e-mail after their appointment, within 7 calendar days, after submission of the Visa Application Form at the Visa Application Centre.
Please note that:
This service can only be offered on the same day you are submitting your application at Visa Application Centre;
Using the ‘Application and Document Checks’ service does not imply or guarantee that applications will be successful.
Payment: Online
GBP 25.00
Priority visa service - settlement (service offered by UKVI)
Get your application decision within 30 working days.
Payment: Online
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Priority visa service - settlement (service offered by UKVI)
You can pay for a Priority Visa service which puts your family migration / settlement application at
the front of the queue at every stage of the decision-making process. The cost of this service is in
addition to your visa application fee and is non-refundable if the visa application is refused, or in
exceptional cases, takes longer to process. Using the Priority Visa service does not imply or
guarantee that your application will be successful. All visa applicants must meet the requirements of the UK.
This service is provided directly by UK Visas & Immigration (UKVI). TLScontact act only as a payment processor on behalf of UKVI and therefore TLScontact can not accept any liability or claims related to the provision of this service. Please refer to the UK Visas & Immigration (UKVI) conditions of service for further details, and address any questions or concerns to UKVI directly by contacting them using this link.
How long does a Priority Visa (family migration / settlement) application take?
UKVI aims to make a decision on your Priority Visa (family migration / settlement) application within 30 working days from when you submit your biometric information.
However, every application is unique, and if your application is not straightforward, it may
not be possible to meet this timescale.
If this is the case, your application will still be put at the front of the queue at every
stage of the decision-making process, and UKVI will aim to process your application within global
customer service standards. Your application may not be straightforward if you have:
• been refused a visa for the UK, and/or;
• been refused leave to enter the UK, and/or;
• been deported, removed, or otherwise required to leave
the UK, and/or;
• overstayed a period of leave in the UK, and/or;
• had leave to remain in the UK curtailed by the Home
Office, and/or;
• been refused leave to remain in the UK by the Home
Office, and/or;
• been refused a visa for Australia, Canada, New
Zealand, the United States of America, or the Schengen countries, and/or;
• you have been interviewed, detained, or prosecuted by
the police for any offence in the UK or elsewhere, and/or;
• you have an unspent criminal conviction in any
country, and/or;
• you have committed a criminal offence in any
country.
If you fall into one of these categories, you may not want to use the Priority Visa service, as UKVI
may be unable to process your application within the 30-day timescale.
Who can use this service?
All customers applying to live permanently (‘settle’) in the UK under family migration routes,
and where a full settlement visa fee is payable. ECAA and EEA applications are not eligible for this
service.
Important: Please note that you should not purchase this service in conjunction
with the Priority Visa Service (non settlement), you must choose one OR the other according to your
visa type.
GBP 500.00
Travel Services
Global Rescue Membership
TLScontact is a Global Rescue Safe Travel Partner
Global Rescue provides the ultimate in reassurance for travellers in an uncertain world.
Payment: Online
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Global Rescue Membership
TLScontact is a Global Rescue Safe Travel Partner
TLScontact is committed to supporting your travel experience, from when you first apply for your visa right through to your safe return home. That’s why we are a Global Rescue Safe Travel Partner.
Global Rescue is a leader in the travel services industry, providing medical and security advisory and evacuation services to travellers around the world. With operations centres staffed 24/7/365 by experienced personnel, you’ll always speak to an expert on the first call to help you get the care you need.
Need assistance translating the supporting documents for your application into the right language?
We can help you, thanks to our network of professional translation partners.
