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ADDED VALUE SERVICES
Designed to enhance your application experience
Recommended Services for you
FLEXI APPOINTMENT
Don’t worry about delays and travelling during busy times when booking your appointment – choose flexi and arrive when it suits you.
RSD 13,200.00
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FLEXI APPOINTMENT
Don’t worry about delays and travelling during busy times when booking your appointment – choose flexi and arrive when it suits you.
Even travelling locally right now can be unpredictable and stressful. Make life easier by booking a flexi appointment. You can arrive at the Visa Application Centre at any time during opening hours on the day of your appointment, so you can travel at less busy times when it’s safer and more convenient for you..
Payment: Onsite
EXPRESS COURIER RETURN
Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier.
from RSD 1,500.00
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EXPRESS COURIER RETURN
Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier.
If you’d prefer not to travel back to the Visa Application Centre to collect your passport when your application has been considered, choose Express Courier return for the ultimate in social distancing. As soon as your passport can be returned to you we’ll send it directly to the address of your choice* using a trusted and secure courier service, so you don’t need to travel to collect it.
If you have previously purchased this service and need to change the courier delivery address you provided at the time of submitting your application at our centre, address changes are permitted in certain circumstances**. Please log into your account for further details on how to request a change of return address and pay for this service.
*In certain locations this is limited to within the country in which you applied.
**Fees apply for delivery address changes requested after the submission of your application. Requests for a change of delivery address may be rejected if documents are already in transit.
Payment: Onsite
RSD 1,500.00 (in Belgrade) RSD 2,400.00 (out of Belgrade - 1 passport) RSD 5,000.00 (out of Belgrade - 3 passports) RSD 6,300.00 (out of Belgrade - 4 passports)
PRIME TIME APPOINTMENT
Can’t come to our visa centre during business hours?
RSD 15,500.00
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PRIME TIME APPOINTMENT
Can’t come to our visa centre during business hours?
Too busy to come to our Visa Application Centre during opening hours?
Choose a Prime Time Appointment and come outside of normal business hours: we will stay open for you.
Payment: Onsite
Upgrade your application experience
Added Value Services are entirely optional. Purchasing any of these services will in no way affect or influence UK Visas and Immigration’s decision on your application.
Assisted Service
Want help scanning and uploading your documents?
Want to make sure that your documents have been scanned and uploaded correctly? No time to do this yourself? Get our staff to do this for you when you come to our Visa Application Centre for your appointment.
Payment: Onsite
RSD 6,000.00
Assisted Service Settlement
Your Sponsor needs help uploading documents for Settlement visa?
You want to ensure that your sponsor documents are scanned and uploaded correctly?
No time to do this yourself?
For an additional fee, documents can be sent by you, your sponsor, agent or representative, by post to the SCANNING HUB in the UK, along with the Payment Confirmation, Document Checklist and Declaration. If you purchase this standard service, documents will be scanned in 5 UK working days from receipt of the documents at the scanning hub in the UK. Click here to read more.
Payment: Online or via bank transfer
EUR 111.22 / RSD 13,100.00
Assisted Service Settlement Priority (London Hub only)
Your Sponsor needs help uploading documents for Settlement visa within 24h?
You want to ensure that your sponsor documents are scanned and uploaded correctly?
No time to do this yourself?
For an additional fee, documents can be sent by you, your sponsor, agent or representative, by post to the SCANNING HUB in the UK, along with the Payment Confirmation, Document Checklist and Declaration.
If you purchase this priority scanning service, documents will be scanned within 24 hours from receipt at the scanning hub in the UK.
Please note – this Added Value Service is not included in the Settlement Priority Visa service package and it is not mandatory to purchase this service with the Settlement Priority Visa service. Click here to read more.
Payment: Online or via bank transfer
EUR 147. 94 / RSD 17,460.00
Keep My Passport
Enjoy the peace of mind of keeping your passport with you while you’re waiting for a visa decision.
There are many situations where you might need your passport while you’re waiting for your visa application to be processed. You may need to travel elsewhere or need it for ID purposes, or you may just prefer to keep it with you.
By choosing ‘Keep My Passport’, your access to your passport will not be impacted by any potential travel restrictions, and you have the security and reassurance of knowing that you have your passport with you if you need it.
Payment: Onsite
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KEEP MY PASSPORT
Enjoy the peace of mind of keeping your passport with you while you’re waiting for a visa decision.
There are many situations where you might need your passport while you’re waiting for your visa application to be processed. You may need to travel elsewhere or need it for ID purposes, or you may just prefer to keep it with you.
By choosing ‘Keep My Passport’, your access to your passport will not be impacted by any potential travel restrictions, and you have the security and reassurance of knowing that you have your passport with you if you need it.
RSD 13,200.00
Priority Visa Service (Non Settlement)
Get your application decision within 5 working days.
Payment: Online
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PRIORITY VISA SERVICE (NON SETTLEMENT)
You can pay for a Priority Visa service for your visit, work or study application (‘non settlement’). This will put your application at the front of the queue at every stage of the decision-making process. The cost of this service is in addition to your visa application fee and is non-refundable if the visa application is refused, or in exceptional cases, if it takes longer to process. Using the Priority Visa service does not guarantee that your application will be successful. All visa applicants must meet the requirements of the UK Immigration Rules.
How long does a Priority Visa application take?
UKVI aims to make a decision on your Priority Visa application within 5 working days from when you submit your biometric information.
However, every application is unique, and if your application is not straightforward, it may not be possible to meet this timescale. If this is the case, your application will still be put at the front of the queue at every stage of the decision-making process, and UKVI will aim to process your application within global customer service standards. Your application may not be straightforward if you have:
• been refused a visa for the UK, and/or;
• been refused leave to enter the UK, and/or;
• been deported, removed, or otherwise required to leave the UK, and/or;
• overstayed a period of leave in the UK, and/or;
• had leave to remain in the UK curtailed by the Home Office, and/or;
• been refused leave to remain in the UK by the Home Office, and/or;
• been refused a visa for Australia, Canada, New Zealand, the United States of America, or the Schengen countries, and/or;
• you have been interviewed, detained, or prosecuted by the police for any offence in the UK or elsewhere, and/or;
• you have an unspent criminal conviction in any country, and/or;
• you have committed a criminal offence in any country.
If you fall into one of these categories, you may not want to use the Priority Visa service, as UKVI may be unable to process your application within the 5-day timescale.
Who can use this service?
All customers may apply for the Priority Visa service apart from applicants who are applying for visas to visit other Commonwealth countries, British Overseas Territories, and Crown Dependencies (the Channel Islands and the Isle of Man), ECAA and EEA applications.
If you are applying for an EEA family permit or an EUSS family permit you will get a decision as soon as possible after attending your appointment at the visa application centre.
EUR 608.83
Priority Visa Service (Settlement)
Get your application decision within 30 working days.
Payment: Online
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PRIORITY VISA SERVICE (SETTLEMENT)
You can pay for a Priority Visa service which puts your family migration / settlement application at the front of the queue at every stage of the decision-making process. The cost of this service is in addition to your visa application fee and is non-refundable if the visa application is refused, or in exceptional cases, takes longer to process. Using the Priority Visa service does not imply or guarantee that your application will be successful. All visa applicants must meet the requirements of the UK
How long does a Priority Visa (family migration / settlement) application take?
UKVI aims to make a decision on your Priority Visa (family migration / settlement) application within 30 working days from when you submit your biometric information.
However, every application is unique, and if your application is not straightforward, it may not be possible to meet this timescale.
If this is the case, your application will still be put at the front of the queue at every stage of the decision-making process, and UKVI will aim to process your application within global customer service standards. Your application may not be straightforward if you have:
• been refused a visa for the UK, and/or;
• been refused leave to enter the UK, and/or;
• been deported, removed, or otherwise required to leave the UK, and/or;
• overstayed a period of leave in the UK, and/or;
• had leave to remain in the UK curtailed by the Home Office, and/or;
• been refused leave to remain in the UK by the Home Office, and/or;
• been refused a visa for Australia, Canada, New Zealand, the United States of America, or the Schengen countries, and/or;
• you have been interviewed, detained, or prosecuted by the police for any offence in the UK or elsewhere, and/or;
• you have an unspent criminal conviction in any country, and/or;
• you have committed a criminal offence in any country.
If you fall into one of these categories, you may not want to use the Priority Visa service, as UKVI may be unable to process your application within the 30-day timescale.
Who can use this service?
All customers applying to live permanently (‘settle’) in the UK under family migration routes, and where a full settlement visa fee is payable. ECAA and EEA applications are not eligible for this service.
Important: Please note that you should not purchase this service in conjunction with the Priority Visa Service (non settlement), you must choose one OR the other according to your visa type.
EUR 602.98
Online Payment Assistance
Need assistance with your online payment?
Do you need assistance processing your online registration payment?
Get support from the experienced staff at our Visa Application Centre to finalize your registration.
Payment: Onsite
RSD 750.00
Group Service
All members of your group can apply at same time. The Visa Application Centre can arrange Group Appointment Service bookings for tour operators and agencies that want to apply at the same time at the Visa Application Centre but have been unable to coordinate appointments online. This service also includes preliminary bundling of passports, saving time for the group leader when these are ready for collection. To arrange a group appointment, please speak to one of our staff members at the Visa Application Centre or contact us via the Feedback and Complaints section.
Please note:
Only people traveling together are considered a group;
Groups are limited to a maximum of 15 applicants;
Group appointments have to be scheduled at least 1 working day in advance, subject to availability;
This service does not guarantee that all applications will be returned on the same day, as each application is treated separately.
Payment: via Bank Transfer
RSD 9,600.00 per applicant
Express Courier Return (International)
Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier.
If you’d prefer not to travel back to the Visa Application Centre to collect your passport when your application has been considered, choose Express Courier return for the ultimate in social distancing. As soon as your passport can be returned to you we’ll send it directly to the address of your choice* using a trusted and secure courier service, so you don’t need to travel to collect it.
If you have previously purchased this service and need to change the courier delivery address you provided at the time of submitting your application at our centre, address changes are permitted in certain circumstances**. Please log into your account for further details on how to request a change of return address and pay for this service.
*In certain locations this is limited to within the country in which you applied.
**Fees apply for delivery address changes requested after the submission of your application. Requests for a change of delivery address may be rejected if documents are already in transit.
Payment: Onsite
RSD 9,000.00
Travel Services
Global Rescue Membership
TLScontact is a Global Rescue Safe Travel Partner
Global Rescue provides the ultimate in reassurance for travellers in an uncertain world.
Payment: Online
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Global Rescue Membership
TLScontact is a Global Rescue Safe Travel Partner
TLScontact is committed to supporting your travel experience, from when you first apply for your visa right through to your safe return home. That’s why we are a Global Rescue Safe Travel Partner.
Global Rescue is a leader in the travel services industry, providing medical and security advisory and evacuation services to travellers around the world. With operations centres staffed 24/7/365 by experienced personnel, you’ll always speak to an expert on the first call to help you get the care you need.
Want an immediate alert when your passport is available for collection?
Would you like to be notified immediately once we receive your passport?
We will send you an SMS so that you can pick it up the same day.
Payment: Onsite
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SMS NOTIFICATION
Want an immediate alert when your passport is available for collection?
Would you like to be notified immediately once we receive your passport?
We will send you an SMS so that you can pick it up the same day.
RSD 240.00
Photocopy
Need photocopies of your supporting documents?
Do you need to photocopy supporting documents for your application?
A photocopy machine is at your disposal in our Visa Application Centre.
Payment: Onsite
RSD 60.00
Printing
No time to print your documents before coming to our centre?
Don’t worry about printing your documents before coming to our Visa Application Centre.
Our printing service is available to help you complete your application with the right supporting documents.
Payment: Onsite
RSD 60.00
Passport Photos
Don’t have a passport photo for your application?
Don’t worry if you don’t have a suitable photo for your visa application!
A photo machine is at your disposal in our Visa Application Centre, allowing you to provide a fully compliant passport photo to support your application.
